One way call (Can’t hear the other side) & Call disconnects

If you can’t hear the other side or if the call is disconnected, please follow these steps and please note that your problem might be solved at any step,

1. Check your internet speed and make sure that your internet is working well and stable.

You can download “Speed test” application from the App store. After completing the test your internet speed will be shown .

speed test 3

speed test 4

2. Change your internet connection; try both 3G and WIFI.
3. Turn Secure connection on.

  • • To turn Secure Connection on, sign in with your mobile number or your GULFSIP number if you have one.
  • • Choose “Settings” from the side menu.

1 (Eng)-edited
• Turn “Secure connection” on.
android EN 15
4. Try using our VPN connection; you can set up VPN on Android from here  Set up VPN on Android
5. Uninstall the application and download it again to make sure you have the latest version.

To Contact us : send email to cs@gulfsip.com ,

or call our call center on 888 from any GULFSIP no.

Save