1- Make sure that you are connecting a good quality head set and that your speaker and microphone isn’t muted. 2- Logout and choose Network Read More
Windows application (PC-Soft phone) troubleshooting
Sound quality is bad
1- We recommend to check your internet connection speed, and use a good connection speed to have satisfactory quality. 2- Login to your GULFSIP PC-Soft Read More
Can’t hear my other party while calling
1- Make sure that your PC firewall is Off Go to ( Control Panel ==> Windows Firewall ==> Customize Settings ==> Turn the Fire Wall Read More
Can’t see my credit and Expiry
1. Logout and restart your PC, then login again. 2. Try to re-install the application, if the problem still exists, please contact our customer service. Read More
Can’t continue the installation
If you got an error message during the installation process, that’s mean that you need to install a new version of .net framework to continue Read More
My account is temporarily blocked
In this case, you can easily check your account Expiry Date, if it’s expired, you will need to renew it to be able to make Read More
The GULFSIP number or password is incorrect
Make sure that you entered the correct GULFSIP number & password , also contact our customer service to check your correct password. To Contact us Read More